Frequently Asked Questions
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Items are either handmade by myself or designed by myself and sent for mass production.
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Not exactly. Slight colour differences can happen depending on screen settings, lighting, and printing methods.
I always try to make the product photos as accurate as possible, but small variations are normal and expected.
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Orders are usually processed within 3 to 7 business days before shipping.
After that, delivery time depends on your location.
You will receive a confirmation once your order has been shipped.
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We are not able to ship to the US. This is because shipping fee is as much as SGD29 to ship any merchandise to US.
If you would still like to purchase any item and have it shipped to the US, please write us an email or submit an enquiry form and we will respond as quickly as we can to discuss a solution.
We can ship to any other country in the following list:
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Antartica
Antigua and Barbuda
Argentina
Armenia
Aruba
Ascension
Australia
Austria
Azerbaijan
Azores
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory (include Chagos Island)
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Island
Central African Rep
Chad
Chile
China (People's Rep)
Christmas Island - Australia
Cocos (Keeling) Islands - Australia
Colombia
Comoros
Congo
Cook Island - New Zealand
Costa Rica
Cote d'Ivoire (Rep)
Croatia
Cuba
Cyprus
Czech (Czech Rep)
Democratic Republic of Congo
Denmark
Diego Garcia
Djibouti
Dominica
Dominica Rep
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Island
Faroe Islands
Fiji
Finland
France
French Guiana
French Southern & Antarctic Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe (including St Barthelemy)
Guam
Guatemala
Guernsey Island
Guinea Bissau
Guinea Rep
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Island Of Wallis (Wallis & Futuna Islands)
Israel
Italy
Jamaica
Japan
Jersey Island
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Laos (Lao, People Dem Rep)
Latvia
Lebanon
Leichtenstein
Lesotho
Liberia
Libya
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Madeira Island
Malawi
Malaysia
Maldives
Mali Rep
Malta
Mariana Island
Marshall Island
Martinique
Mauritania Rep
Mauritius
Mayotte
Mexico
Micronesia Islands
Moldova
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherland Antilles/Bonaire/Curacao/St.Eustatius/St Maarten
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger Republic
Nigeria
Niue Island
Norfolk Island - Australia
North Korea (Dem. People's Rep. Of Korea)
Norway
Oman
Pacific Islands (Palau)/td>
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Island
Poland
Portugal
Puerto Rico
Qatar
Republic of Montenegro
Republic of Serbia
Reunion (including Scattered Islands)
Romania
Russian Fed
Rwanda
Samoa American
Samoa Western
San Marino
Sao Tome & Principe
Saudi Arabia
Senegal
Serbia & Montenegro
Seychelles
sia Pacific Countries
Sierra Leone
Slovakia
Slovenia
Solomon Island
Somalia Dem. Rep
South Africa
South Korea
Spain (Including Canary Islands)
Sri Lanka
St Helena
St Kitts & Nevis
St Lucia
St Vincent
St. Pierre & Miquelon
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Tahiti (French Polynesia)
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Tortola (British Virgin Island)
Trinidad & Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks & Caicos Island
Tuvalu
U A E (United Arab Emirates)
Uganda
Ukraine
United Kingdom (UK) - include Channel Islands
Uruguay
Uzbekistan
Vanuatu
Vatican City State
Venezuela
Vietnam
Virgin Island (USA) (including St Croix & St Thomas)
Yemen Republic
Zambia
Zimbabwe
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Some pieces are inspired by stories, fairytales, and books I love reading.
When that is the case, it is always mentioned in the product description so you know the context behind the piece.
Other designs come from original ideas, characters, or moods I wanted to turn into visuals.
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Because most items are made in small batches, I do not accept returns or exchanges for change of mind.
However, if something arrives damaged or incorrect, please contact me and I will help you sort it out.
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If your order seems delayed, please check your tracking first if available.
If it still has not arrived after a reasonable time, contact me and I will help look into it with you.